Privacy Policy

Your Privacy Matters

At Glenwood Energy, we are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect it. This Privacy Policy explains our practices concerning the collection and use of your information. By using our website, you consent to the terms outlined in this policy.

Personal Identification Information

What We Collect and How We Use It

Glenwood Energy may collect personal identification information from Users in various ways, including:

Website Interaction: When you visit our website, we may collect information such as your name, email address, and phone number when provided voluntarily.

Order Placement: If you place an order or request services, we may collect additional information, including mailing address, payment details, and social security number, as needed to fulfill your request.

Newsletter Subscription: If you subscribe to our newsletter, we will collect your email address to send you updates and offers.

We use this information for the following purposes:

Customer Service: Your information helps us respond to your inquiries and support needs effectively.

Personalization: We may use aggregate data to understand how users interact with our services and improve the user experience.

Order Processing: Information provided during order placement is used to fulfill your requests and provide services. We do not share this information with outside parties except as necessary to complete your order.

Newsletter: If you subscribe to our newsletter, we’ll send you information about our products, services, and promotions.

Consent to Contact

Stay Connected with Us

By providing your telephone number, you consent to Glenwood Energy contacting you via automated means, including text messages. Our contact may include service reminders, confirmations, invoices, account notifications, and more. Your consent is not required to receive our services, and message and data rates may apply. You can opt-out of automated messages at any time.

Text Messaging Policy

Stay Informed with Text Messages

Opting-in to Glenwood Energy’s Text Messaging Service allows you to receive important notifications, including order confirmations, service updates, payment reminders, and special offers. By providing your telephone number, you agree to receive automated messages. You can opt-out at any time.

When you opt-in:

You authorize us to use automated technology to send text messages to your mobile number.

You confirm ownership or authorized use of the provided number. You accept these Terms & Conditions, including waiving the right to participate in class action lawsuits related to the Text Messaging Service.

Non-Personal Identification Information

Improving Your Experience

Glenwood Energy may collect non-personal identification information when users interact with our website. This includes browser information, computer type, and technical details about your connection to our site. We use this data to enhance the user experience and make improvements.

Web Browser Cookies

Enhancing Your Experience

Our website may use “cookies” to improve your experience. Cookies are placed on your hard drive for record-keeping and tracking purposes. You can choose to refuse cookies through your web browser settings, but this may affect certain website functions.

How Glenwood Energy Protects Your Information

Your Security is Our Priority

We employ strict data collection, storage, processing, and security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Sensitive data is transmitted over secure, encrypted channels.

Sharing Your Personal Information

Your Privacy Matters

Glenwood Energy does not sell, trade, or rent your personal identification information to third parties. We may share aggregated demographic information with trusted affiliates and partners for the purposes outlined in this policy. Third-party service providers may be used to assist in business operations, but we only share information when you have given your permission.

Third-Party Websites

External Links and Policies

Our website may contain links to third-party sites and services. We do not control their content or practices and are not responsible for them. Third-party sites may have their own privacy policies and terms. Your interaction with these sites is subject to their terms and policies.

Changes to This Privacy Policy

Stay Informed

Glenwood Energy may update this Privacy Policy to reflect changes in our practices. The “Last Updated” date at the bottom of this page will indicate any revisions. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your Acceptance of These Terms

Your Consent Matters

By using the Glenwood Energy website, you signify your acceptance of this policy and our terms of service. If you do not agree with this policy, please do not use our website. Your continued use of the site following any changes to this policy will be considered your acceptance of those changes.

Contact Us for Questions

Your privacy is important to us, and we are committed to ensuring your data is handled with care and in compliance with this policy. If you have any questions or concerns, please don’t hesitate to contact us.